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thunderbird forgot accounts and local folders

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  • Last reply by Matt

mwc2
mwc2
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I tried restarting thunderbird after restoring from a backup (I had a disk issue). The profile is there in .thunderbird, with all the account information and local folders, but for some reason thunderbird can't find it. I tried deleting the cache, pointing the import wizard at a copy of the original profile -- all without any success. I can see the folders there with their data, and the account information. Why is thunderbird 128.6.0esr ignoring its data?

Thanks.

I tried restarting thunderbird after restoring from a backup (I had a disk issue). The profile is there in .thunderbird, with all the account information and local folders, but for some reason thunderbird can't find it. I tried deleting the cache, pointing the import wizard at a copy of the original profile -- all without any success. I can see the folders there with their data, and the account information. Why is thunderbird 128.6.0esr ignoring its data? Thanks.

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Matt
Matt
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  • Top 10 Contributor
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Probably https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation

Although you don't mention it you appear to be using linux. Ubuntu moved to snap packages which largely mess up existing profiles with their sand boxing. So it could also be that. https://ubuntu.com/core/docs/security-and-sandboxing https://snapcraft.io/docs/security-policies

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