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Why won't H-P SmartWebPrinting work with FireFox 3.6.3

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I downloaded H-P SmartWebPrinting to my Vista system and it installed ok, but, a note comes up saying it will not work with FireFox 3.6.3 !! However , it did install automaticly on InternetExplorer.... However, I use FireFox as my default browser !! Is there a newer, superduper, version of FireFox I need to download or whats the story??

Operating system

Windows Vista

I downloaded H-P SmartWebPrinting to my Vista system and it installed ok, but, a note comes up saying it will not work with FireFox 3.6.3 !! However , it did install automaticly on InternetExplorer.... However, I use FireFox as my default browser !! Is there a newer, superduper, version of FireFox I need to download or whats the story?? == Operating system == Windows Vista

All Replies (2)

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Check with HP for an updated version of that application.

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HP SWP page lists compatibility only for IE 6, 7 and 8: http://h30434.www3.hp.com/t5/Print-Apps-Mobile-and-Web/HP-Smart-Web-Printing-and-Firefox/td-p/105151/page/6

See discussion here (you can look a the 5 prior pages in the thread below, to see it is an old problem that HP has yet to resolve): http://h30434.www3.hp.com/t5/Print-Apps-Mobile-and-Web/HP-Smart-Web-Printing-and-Firefox/td-p/105151/page/6