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Firefox says "Unable to connect" but Interent Explorer works fine

  • 2 replies
  • 91 have this problem
  • 9 views
  • Last reply by TXGuy

AnonymousUser
AnonymousUser
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Randomly one day, opened up firefox and it was unable to connect. I have gone to the support sites I have followed everything, yet nothing works. Internet Explorer works just fine so its not my connection. I have also uninstalled and re-installed the entire program it still doesn't work.

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C)

Randomly one day, opened up firefox and it was unable to connect. I have gone to the support sites I have followed everything, yet nothing works. Internet Explorer works just fine so its not my connection. I have also uninstalled and re-installed the entire program it still doesn't work. == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C)

All Replies (2)

TXGuy
TXGuy
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Did the problem appear after updating your version of Firefox? It could be your Firewall does not recognize the new version. See: http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox http://support.mozilla.com/en-US/kb/Firewalls

Also see: http://support.mozilla.com/en-US/kb/Error+loading+web+sites http://kb.mozillazine.org/Error_loading_websites

AnonymousUser
AnonymousUser Question owner
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I clicked on the 1st link. My McAfee was a little different. But I found where I needed to go, I played around with it a little, kind of had to explore on my own, clicked on something and now it works. Hopefully it'll continue to work when I shut down and turn it back on.