Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What is causing Firefox 3.6.8 to crash?

  • 1 reply
  • 14 have this problem
  • 5 views
  • Last reply by TonyE

boogle915
boogle915
more options

Hey guys,

Recently Firefox has been crashing a lot on me (10+ times in the past week), and I can't figure out the cause. Am guessing that it's one of the plugins/extentions, but none of them are random or individual. Is anyone else having the same problem? Or solved it?

The most recent crash id is included below.

Ta

Hey guys, Recently Firefox has been crashing a lot on me (10+ times in the past week), and I can't figure out the cause. Am guessing that it's one of the plugins/extentions, but none of them are random or individual. Is anyone else having the same problem? Or solved it? The most recent crash id is included below. Ta

All Replies (1)

TonyE
TonyE
  • Moderator
more options

I'm not sure about this, but the crash report that you posted mentions libfreetype_plugin.dll a few times in the crashing thread section. That file is part of the VLC media player.

As a test try disabling the VLC plugin to see if that helps, for details of how to do that see the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article. In your list of plugins, the VLC plugin may identify itself as "Version 1.1.3, copyright 1996-2010 The VideoLAN Team"