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only crashes when i use my portable

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IT SEEMS THAT NO MATTER WHAT COMPUTER TERMINAL I USE OR LOCATION RECENTLY; MY PORTABLE CRASHES SECONDS AFTER I OPEN IT. MOST OF THE COMPUTERS I HAVE BEEN USING HAVE FIREFOX INSTALLED AND THERE IS NO PROBLEM USING THAT. MY PORTABLE HAS ALL MY PERSONAL PREFERENCES AND ETC. SO IT IS MY PREFERENCE TO USE THE PORTABLE EVEN WHEN THE TERMINAL I HAPPEN TO BE USING HAS FIREFOX INSTALLED. I SENT SEVERAL(automated) CRASH REPORTS BUT HAVE NOT YET RECEIVED AN ANSWER...THIS IS MY FORMAL ATTEMPT AT GETTING AN EXPLAINATION.

IT SEEMS THAT NO MATTER WHAT COMPUTER TERMINAL I USE OR LOCATION RECENTLY; MY PORTABLE CRASHES SECONDS AFTER I OPEN IT. MOST OF THE COMPUTERS I HAVE BEEN USING HAVE FIREFOX INSTALLED AND THERE IS NO PROBLEM USING THAT. MY PORTABLE HAS ALL MY PERSONAL PREFERENCES AND ETC. SO IT IS MY PREFERENCE TO USE THE PORTABLE EVEN WHEN THE TERMINAL I HAPPEN TO BE USING HAS FIREFOX INSTALLED. I SENT SEVERAL(automated) CRASH REPORTS BUT HAVE NOT YET RECEIVED AN ANSWER...THIS IS MY FORMAL ATTEMPT AT GETTING AN EXPLAINATION.

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I am the originator of this question/complaint. I was told initially, that no one had ever asked this question. I will wait for guidance on this matter. I was unable to provide a crash id, as it was not provided in the automated crash report message.