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Firefox will download (or send to Word) .docx files but not .doc files and the application settings are the same for both.

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  • 30 have this problem
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  • Last reply by Bas

langerr
langerr
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I have tried resetting the application settings for Word 1997-2003 -- browsing for my Word 2007 program, instructing Firefox to save the file, or to ask me what to do. In all cases, Firefox simply opens a new blank tab. I have also tried resetting the setting and closing then reopening Firefox.

I have tried resetting the application settings for Word 1997-2003 -- browsing for my Word 2007 program, instructing Firefox to save the file, or to ask me what to do. In all cases, Firefox simply opens a new blank tab. I have also tried resetting the setting and closing then reopening Firefox.

All Replies (1)

Bas
Bas
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Hello,

With firefox 4.0.1 I encountered this problem too. '.doc' files don't open the 'Ask Always' Popup asking either to open or save the fine.

This works fine for 'docx', 'ppt' or other file type.

I only encountered this problem since I upgraded to FF 4

My application setting for both Word extension type are the same.

Any solution to this?

Bas.