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Can't access a school web site that I've used for years-can't log in with user and password. All other bookmarks are fine-tried several things including re-install-Other browsers are O.K.

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  • Last reply by TonyE

wd40
wd40
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I have an iMac-have used Firefox exclusively for years. I can't access a school web site-can't get past the log in with user ID and password. Screen stays at log in screen. Tried clearing history-tried uninstall and re-install. All other web sites/bookmarks work fine. Thanks in advance.

I have an iMac-have used Firefox exclusively for years. I can't access a school web site-can't get past the log in with user ID and password. Screen stays at log in screen. Tried clearing history-tried uninstall and re-install. All other web sites/bookmarks work fine. Thanks in advance.

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TonyE
TonyE
  • Moderator
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Try clearing the cache and deleting cookies for the site, this can sometimes resolve problems accessing sites that used to work. See how to clear the cache and deleting cookies for details.