Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot attach files in Hotmail for the past two days

  • 2 replies
  • 551 have this problem
  • 10 views
  • Last reply by vcelano

tinafrench
tinafrench
more options

For the past two days I have been unable to attach photos or documents to my e-mails in Hotmail. The icons and options still appear on the screen but I cannot click them.

For the past two days I have been unable to attach photos or documents to my e-mails in Hotmail. The icons and options still appear on the screen but I cannot click them.

All Replies (2)

vcelano
vcelano
more options

This has just happened to me. XP SP3, Firefox 3.6.10 . The various attachment icons arent clickable BUT IE8 is ok. When I click `New` to send a new email I notice that the last thing that happens as the new screen appears is that the 5 attatchment icons go a bit smaller than usual.This problem wasnt there on 12 Oct 2010 but is now (16th). On the 13th the autoupdate for all the monthly Microsoft patches ran. No errors. Will have to switch to IE till this is fixed

vcelano
vcelano
more options

The resetting of user prefs as advised below `fixed` it. Very odd https://support.mozilla.com/es/questions/758011#answer-109839