Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having trouble with the updates to firefox. Each time I start it I get a page that says proxy server refusing connections and have to reinstall the old version just to use the internet. That also removes the personas from my browser.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

more options

I currently have version 3.0.10 and have gotten two prompts to upgrade my version of firefox and each time I do install the new version and then try to start up Firefox, I get a page instead that says proxy server is refusing connections and the only way to browse is to re-install the old version. I also have to re-install the old version at least 3 times before I can use Personas.

I currently have version 3.0.10 and have gotten two prompts to upgrade my version of firefox and each time I do install the new version and then try to start up Firefox, I get a page instead that says proxy server is refusing connections and the only way to browse is to re-install the old version. I also have to re-install the old version at least 3 times before I can use Personas.

All Replies (1)

more options

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".
See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

You can find the connection settings in "Tools > Options > Advanced : Network : Connection"
If you do not need to use a proxy to connect to internet then select No Proxy