We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Stopped remembering e-mails on facebook

  • 3 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

more options

When I installed the new firefox update, it deleted all of my previously stored e-mails on facebook. I've tried basically everything to get firefox to remember those e-mails(a lot of people use the computer so it's annoying to type in your e-mail every single time).

These are what my settings look like so I'm confused as to what to do. Help please!

There are no cookies associated with facebook, either.

http://img232.imageshack.us/img232/4051/76624172.jpg

http://img210.imageshack.us/img210/5753/56363248.jpg

http://img64.imageshack.us/img64/6595/47011917.jpg

When I installed the new firefox update, it deleted all of my previously stored e-mails on facebook. I've tried basically everything to get firefox to remember those e-mails(a lot of people use the computer so it's annoying to type in your e-mail every single time). These are what my settings look like so I'm confused as to what to do. Help please! There are no cookies associated with facebook, either. http://img232.imageshack.us/img232/4051/76624172.jpg http://img210.imageshack.us/img210/5753/56363248.jpg http://img64.imageshack.us/img64/6595/47011917.jpg

Modified by stephyamanda

All Replies (3)

more options

You can also check Tools > Options > Privacy > History: "Remember search and form history"

Did you ever use Delete browsing, search and download history on Firefox to clear personal data?


  • Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"
more options

Facebook is the only website that won't save my e-mails that i've typed in

more options

Do you mean user name and passwords or saved form data ?

Did you check the exceptions: Tools > Options > Security: Passwords: Exceptions ?


  • Websites remembering you and automatically log you in is stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"