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After allowing Firefox to upload updates the browser is no longer working, I can open the firefox window but websites do not appear and I get 'untitled' in the tab and a blank screen, what has gone wrong during the updates?

  • 3 replies
  • 8 have this problem
  • 7 views
  • Last reply by TonyE

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On Thursday morning Firefox asked to be allowed to update and I gave permission and it duly updated etc. Since the update when I use the firefox the tab comes up with 'untitled' and any website that I try to use loads but ends with a blank screen and 'untitled' in the tab.

I have tried to download firefox again but the same thing is still happening.

On Thursday morning Firefox asked to be allowed to update and I gave permission and it duly updated etc. Since the update when I use the firefox the tab comes up with 'untitled' and any website that I try to use loads but ends with a blank screen and 'untitled' in the tab. I have tried to download firefox again but the same thing is still happening.

All Replies (3)

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This is an indication that a firewall has blocked the new version of Firefox - https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can

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Thank you TonyE, I investigated my firewall and adjusted as advised and all is now working. thank you again x

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You're welcome