Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I reopen firefox4, it doesn't remember my open tabs (just has 1 blank one), gets rid of my bookmarks toolbar, and has two Title bars. when i enable the menu bar, all options are greyed out.

  • 1 reply
  • 12 have this problem
  • 1 view
  • Last reply by cor-el

more options

I updated to Firefox 4 today, and was generally pleased - until I restarted firefox4, it didn't remember my open tabs (just has 1 blank one), gets rid of my bookmarks toolbar, and has two Title bars.

when i enable the menu bar, all options are greyed out. but when i disable it again, the bookmarks come back and the 2nd title bar goes away. the whole thing is weird and annoying. here's a picture to help visualize: screencap

thanks for any advice

I updated to Firefox 4 today, and was generally pleased - until I restarted firefox4, it didn't remember my open tabs (just has 1 blank one), gets rid of my bookmarks toolbar, and has two Title bars. when i enable the menu bar, all options are greyed out. but when i disable it again, the bookmarks come back and the 2nd title bar goes away. the whole thing is weird and annoying. here's a picture to help visualize: [http://i1185.photobucket.com/albums/z357/CatSpaceship/ffx4_help.png screencap] thanks for any advice

All Replies (1)

more options

Make sure that you do not use Delete browsing, search and download history on Firefox to clear the browsing history.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


If you keep having problems then create a new profile to have a fresh start with the Firefox 4 version.

See Basic Troubleshooting: Make a new profile