Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Proxy / Homepage settings don't stick .. what do I do?

more options

After installed FF 4 it would not talk to the internet because 'my proxy server refused'. I can fix this by going to options/advanced/setting ... but the fix only lasts for the current session of FF. If exit and restart FF, I get the proxy problem again ... the fix has to be repeated. Similarly, the install reset my home page. I can easily fix this, but exiting and restarting FF resets the homepage again. How do I make these fixes 'sticky'?

After installed FF 4 it would not talk to the internet because 'my proxy server refused'. I can fix this by going to options/advanced/setting ... but the fix only lasts for the current session of FF. If exit and restart FF, I get the proxy problem again ... the fix has to be repeated. Similarly, the install reset my home page. I can easily fix this, but exiting and restarting FF resets the homepage again. How do I make these fixes 'sticky'?

All Replies (4)

more options
more options

I read the 'Preferences Not Saved' article but wasn't able to find the prefs files. I either wasn't in the correct folder, or the file doesn't exist (would that explain the problem?).

more options

Help > Troubleshooting Information > Profile Directory: Open Containing Folder

more options

Thanks for the pointer ... unfortunately, it didn't help solve the problem.

I have since uninstalled FF completely, and did a clean install. The results are the same: FF4 will not remember my proxy settings. Every time I start FF I have to tell it to use the system proxy data, then everything works fine. But it refuses to remember from one session to the next.

Any other suggestions??? Is FF3.6 still available???