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how can I update to firefox 3.6.16 when I was advised automatic update failed?

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  • Last reply by TonyE

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I received a notice that firefox update 3.6.16 was ready to be installed and I clicked "install". Then I was advised the update failed. How can I get this update installed now?

I received a notice that firefox update 3.6.16 was ready to be installed and I clicked "install". Then I was advised the update failed. How can I get this update installed now?

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This article may help - http://kb.mozillazine.org/Software_Update

You can install it by downloading the full setup file and running it. You can get it from http://www.mozilla.com/en-US/firefox/all-older.html