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Cannot customise BBC Homepage after FF update

  • 3 replies
  • 30 have this problem
  • 2 views
  • Last reply by cor-el

aurion22
aurion22
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After a recent update to FF 3.6.16 I can no longer customise the BBC Homepage. I can still use the "Customise" function in IE8 but I prefer to use FF.

After a recent update to FF 3.6.16 I can no longer customise the BBC Homepage. I can still use the "Customise" function in IE8 but I prefer to use FF.

All Replies (3)

LesleyMay
LesleyMay
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Similar problem, but I've just updated to Firefox 4.01, running on Windows XP. Being more specific about the problem, when I remove modules of the homepage that I don't want (sport, music, children, ...), select the "Customise" tab and click on "Save", the modules I removed are restored - just as if I'd clicked on the link to restore the default homepage :(

RainKap
RainKap
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Identical symptoms to those reported by LesleyMay, but I'm using version 3.6.17 (tailored by Canonical), running on Ubuntu Linux version 10.10. I wonder whether this is a problem with the BBC web site rather than with Firefox?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Such details are probably stored in a cookie.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"