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After I type a URL in the address bar, I press Enter and nothing happens; however, it will load when i manually click the green arrow.

  • 3 replies
  • 17 have this problem
  • 1 view
  • Last reply by lcade

lcade
lcade
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I just got a new computer. Asus A52F, running windows 7. When I type in a URL and press Enter, nothing happens. On my old computer, HP Dv6 with vista, I would do the same, press enter and the page would load.

If I manually click the green arrow it loads.

How can I sync the pushing of the Enter Key to the green arrow in order to load pages.

I just got a new computer. Asus A52F, running windows 7. When I type in a URL and press Enter, nothing happens. On my old computer, HP Dv6 with vista, I would do the same, press enter and the page would load. If I manually click the green arrow it loads. How can I sync the pushing of the Enter Key to the green arrow in order to load pages.

All Replies (3)

TonyE
TonyE
  • Moderator
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This is probably due to a problem with an add-on. For details of how to troubleshoot that see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Do you have AVG Safe Search? I have seen a report of that add-on causing this problem.

firefoxuser700
firefoxuser700
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uninstall it completely and reinstall it back, that's what I had to do

just remember witch addons you have and back up your bookmark

lcade
lcade Question owner
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I disabled safe search and it works!

thank you!!!!