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Lost JavaScript in Firefox 3.617

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After installing Firefox 4 and finding no support for Norton Identity Protection, I uninstalled 4 and reinstalled 3.617. Then iGoogle came up with a blank page (later blank page included statement that JavaScript is required). Other Google pages are similarly affected. JavaScript is enabled and I reset Firefox in the Norton firewall. JavaScript works in IE. Uninstalled and reinstalled 3.617.

After installing Firefox 4 and finding no support for Norton Identity Protection, I uninstalled 4 and reinstalled 3.617. Then iGoogle came up with a blank page (later blank page included statement that JavaScript is required). Other Google pages are similarly affected. JavaScript is enabled and I reset Firefox in the Norton firewall. JavaScript works in IE. Uninstalled and reinstalled 3.617.

All Replies (6)

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I assume you do not use NoScript, which allows you to manage JavaScript permissions on a site-by-site basis. (If you do, check whether you have blocked Google.)

Could you try Firefox's Safe Mode, a diagnostic feature for identifying setting and add-on problems?

I recommend first backing up your profile folder, which contains your bookmarks and other settings. See the section of this article on backing up your entire profile: Backing up your information.

Next, try starting Firefox in Firefox Safe Mode. Be careful not to "reset" anything permanently if you didn't back up.

Does JavaScript work correctly in Safe Mode? If so, you might disable all non-essential add-ons and re-enable them as needed. If not, hmmm, what could it be?

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Thank You! Cannot believe that I missed the YesScript (NoScript) addon, Must have added it to Firefox 4 after the install and forgotten it in the uninstall/reinstall mess. Spent a lot of time on that problem and would have spent a lot more without your help. Thanks Again!

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Please click the Helpful button next to the answer that solved your Firefox support issue, when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.

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ok i like

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we need hilp

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@joshua123, please start a new question and explain your problem in more detail.