Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox is in "offline mode" when i start it up. i have used it for years prior to updating it.

  • 3 replies
  • 18 have this problem
  • 3 views
  • Last reply by Xircal

more options

i have a macintosh laptop computer. been using firefox for years. when i downloaded the updated firefox, (4.0 version,) this problem started. When ever i click the firefox icon to start it, firefox states it is in "offline mode," and I have to "check the work offline menu." Not sure where, if anywhere, that is located. Or even if it would help.

i have a macintosh laptop computer. been using firefox for years. when i downloaded the updated firefox, (4.0 version,) this problem started. When ever i click the firefox icon to start it, firefox states it is in "offline mode," and I have to "check the work offline menu." Not sure where, if anywhere, that is located. Or even if it would help.

All Replies (3)

more options

Right click the Tab bar and then click "Menu Bar" at the top to get the text links. (Windows users can press the ALT key, but I'm not sure if that works on a mac).

Anyway, from there, click File, then "Work Offline" to remove the checkmark.

more options

Mac does not seem to have a "menu" bar. But it does have a "file" tab. As I was trying to follow the instructions for this, I found the "work offline" option under "file" and unchecked it. That worked!

more options

You're welcome.

Could you please click the "Solved It" button next to the post which solved the problem for you? This will help others searching for a solution to the same question.

Thanks.