Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my bank website is asking for jsquery.js

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

mjdunn
mjdunn
more options

My bank website is asking for jsquery.js be loaded and it doesn't load the site properly. It has worked up until now. I upgraded to the latest Firefox and it still doesn't work.

My bank website is asking for jsquery.js be loaded and it doesn't load the site properly. It has worked up until now. I upgraded to the latest Firefox and it still doesn't work.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).