Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Firefox won't let me browse the Internet, even though I'm connected to the Internet.

  • 2 replies
  • 16 have this problem
  • 1 view
  • Last reply by James

Kat
Kat
more options

Excuse me, but my Firefox 3.6 just randomly stopped working. It won't let me browse the Internet anymore-- the error message it always gives me is "Unable to connect", even though I'm fully connected to the Internet. Earlier I opened up Safari and Internet Explorer 9-- both, in which, let me browse the Internet, and I had a full connection. But, whenever I use Firefox now, it says "Unable to connect". And every time I type in a URL on it, Firefox gives me the SAME error message. I don't know what to do now. I uninstalled and reinstalled Firefox and it does the same thing. So now I am stuck with using Safari, when I really wanna use my Firefox. Why is it doing this?

Excuse me, but my Firefox 3.6 just randomly stopped working. It won't let me browse the Internet anymore-- the error message it always gives me is "Unable to connect", even though I'm fully connected to the Internet. Earlier I opened up Safari and Internet Explorer 9-- both, in which, let me browse the Internet, and I had a full connection. But, whenever I use Firefox now, it says "Unable to connect". And every time I type in a URL on it, Firefox gives me the ''SAME'' error message. I don't know what to do now. I uninstalled and reinstalled Firefox and it does the same thing. So now I am stuck with using Safari, when I really wanna use my Firefox. Why is it doing this?

Modified by Kat

Chosen solution

Make sure you are not set to Work Offline in File menu.

There is a possibility that your connection dropped even briefly, more so if using wireless. Make sure Firefox is not set to "[v] Work Offline" in File menu just above Exit.

By default, Firefox 3.5 and 3.6 will automatically use offline mode if there is no network connection. Under certain conditions, after the connection is reestablished it may remain in offline mode without the user's knowledge. Firefox 4 and newer prevents this behavior by default. To prevent this behavior in versions 3.5 and 3.6, add an entry to the about:config options, as follows. 

   * Type about:config in Location (address) bar
   * Right-click on the about:config page to open the right-click context menu and use "New > Boolean" to create a new Boolean preference. Name: network.manage-offline-status. Value: false

http://kb.mozillazine.org/Error_loading_any_website#Work_Offline_Setting

Read this answer in context 👍 0

All Replies (2)

Kat
Kat Question owner
more options

Please help! I don't wanna use Safari anymore and I keep getting a massive amount of pop-ups... :(

James
James
  • Top 25 Contributor
  • Moderator
more options

Chosen Solution

Make sure you are not set to Work Offline in File menu.

There is a possibility that your connection dropped even briefly, more so if using wireless. Make sure Firefox is not set to "[v] Work Offline" in File menu just above Exit.

By default, Firefox 3.5 and 3.6 will automatically use offline mode if there is no network connection. Under certain conditions, after the connection is reestablished it may remain in offline mode without the user's knowledge. Firefox 4 and newer prevents this behavior by default. To prevent this behavior in versions 3.5 and 3.6, add an entry to the about:config options, as follows. 

   * Type about:config in Location (address) bar
   * Right-click on the about:config page to open the right-click context menu and use "New > Boolean" to create a new Boolean preference. Name: network.manage-offline-status. Value: false

http://kb.mozillazine.org/Error_loading_any_website#Work_Offline_Setting

Modified by James