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5.0 shows installed on ff help. Programs and features shows only 3.6.8. When I try to download 5.0 computer says it must restart to finish installation of another ff. Restart has no effect. Looks like I am stuck on 3.6.8. Please help.

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  • Last reply by nipm075

nipm075
nipm075
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This computer will not update to 5.0. I have tried to download and install 5.0 for many weeks. My OTHER computer updated fine. When I try to install 5.0 it say to restart to finish installation of another firefox. Restart does not change anything.

I click on ff help, about ff and it says 5.0 is installed. I look on programs and features and only ff 3.6.8 is listed. I have tried clean ups, update java, plugins and stuff like that with no change to this issue.

This computer will not update to 5.0. I have tried to download and install 5.0 for many weeks. My OTHER computer updated fine. When I try to install 5.0 it say to restart to finish installation of another firefox. Restart does not change anything. I click on ff help, about ff and it says 5.0 is installed. I look on programs and features and only ff 3.6.8 is listed. I have tried clean ups, update java, plugins and stuff like that with no change to this issue.

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nipm075
nipm075 Question owner
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I guess no one cares.