Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A suspicous message pops up randomly urging me to update my firefox urgently. How can I stop this?

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by oceanlift

more options

The message shows in a standard mid screen windows box. It urges me to "update Firefox urgently" and has a 'more information' link to click on and an 'update now' tab and an 'update later' tab.

I read in How to Geek's newsletter that it is a Trojan.

I clicked the X an got rid of it quick. It is insistent - has now appeared three days in a row.

The message shows in a standard mid screen windows box. It urges me to "update Firefox urgently" and has a 'more information' link to click on and an 'update now' tab and an 'update later' tab. I read in How to Geek's newsletter that it is a Trojan. I clicked the X an got rid of it quick. It is insistent - has now appeared three days in a row.

All Replies (2)

more options

If that is happening once a day and just started yesterday, the message is ore than likely coming from Mozilla because Firefox 6.0 was released mid-day on the 16th.

more options

I forgot to mention, the version it mentions is 5. something not 6. I loaded 6 already which is why I was suspicious.