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Firefox 6 disabled my virus protection. I need to reinstall Firefox 5

  • 4 replies
  • 18 have this problem
  • 2 views
  • Last reply by tomatolady

tomatolady
tomatolady
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When firefox wanted to install an update, it disabled my Kaspersky virus protection. I don't need this!! I want to reinstall the previous version of firefox.

When firefox wanted to install an update, it disabled my Kaspersky virus protection. I don't need this!! I want to reinstall the previous version of firefox.

All Replies (4)

James
James
  • Top 25 Contributor
  • Moderator
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Actually it did not disable your Kaspersky virus software just only the extension that was installed on Firefox by Kaspersky program.

http://forum.kaspersky.com/index.php?showtopic=215472

weberr@roadrunner.com
weberr@roadrunner.com
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Same thing happened to me. Talked to Kaspersky. Internet Security 2012 is available and is fully compatible with FF6. My beef is that FF did not tell me about all the disabled add-ons until after completing installation.

nana41
nana41
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I had that same issue with FF5 & contacted Kaspersky & they sent me the 2012 download before it went public.. They even fixed the FF/Kaspersky digital keyboard & URL Advisor issues too.. Thank You Kaspersky they were right on it  !!!

tomatolady
tomatolady Question owner
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Thanks for all the responses! My beef, too, is that Firefox didn't alert me about this conflict until after the update installation was done. Nana41, thanks! I just now contacted Kaspersky, not as easy as it should be, & await their response.