Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on a Word file in Blackboard, it automatically downloads the file to my computer. How do I get the option back for the file to open or download?

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

Question When I click on a Word File in Blackboard, it used to ask me if I want to open or download. I accidentally told it always to download, but I want it to give me me the option of opening or downloading. How do I get this option back? All I can find in tools options is for it to ask me where to download. Thanks.

Question When I click on a Word File in Blackboard, it used to ask me if I want to open or download. I accidentally told it always to download, but I want it to give me me the option of opening or downloading. How do I get this option back? All I can find in tools options is for it to ask me where to download. Thanks.

All Replies (3)

more options
  • Tools > Options > General : Downloads : "Always ask me where to save every file"

Modified by cor-el

more options

This didn't help, because unless I'm missing something, all this does is give me the option of where to download, not the option to open instead of downloading. I used to get a window that asked me "What should Firefox do with this file?" It gave me two options: 1) Open with ... and 2) Save file. Under that there is another box that says "Do this automatically for files like this from now on." When I clicked on that box, I thought I was telling it to open the files from now on, but apparently I was telling it to save the files from now on. In a nutshell, I want to get this window back that gives me the option of opening the file immediately or downloading it. I don't just want the option of where to download, as your solution seems to be. I can't believe that selecting "do this automatically from now on" is irrevocable. Please help! Thanks.

more options

Do you see any download action for that file type in Firefox/Tools > Options > Applications ?