We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when uploading a photo, scrolling thru files, the cursor will not stop. It zooms from beginning to end, left to right. How to fix?

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by credo16

more options

In an email I click the "paper clip" to upload a photo. I get to "My documents" and try to scroll through to find the specific photo to upload. When I start scrolling, the cursor rapidly zooms from left to right, so quickly I can't make it stop. I therefore cannot find the photo I wish to upload. How can I fix this?

In an email I click the "paper clip" to upload a photo. I get to "My documents" and try to scroll through to find the specific photo to upload. When I start scrolling, the cursor rapidly zooms from left to right, so quickly I can't make it stop. I therefore cannot find the photo I wish to upload. How can I fix this?

All Replies (2)

more options

Did you try to close and reopen Firefox or reboot the computer?

more options

Yes, I closed and opened and rebooted... still does it.