I just had my sys cleaned of viruses, and installed Trend Micro Security, and when I loaded Firefox 7, it disabled my security. How can I get my security back and delete Firefox?
My IBM, now running windows XP 2003, has just been cleaned of malware and viruses, and I bought and installed Trend Micro Titanium Internet Security. Then when I reloaded Firefox 7.0, it stated the new software is not compatible and been disabled. I do not wish to try the method offered, with a chance that Firefox may crash. So my option is to make Trend Micro work and disable Firefox until they allow Trend to function correctly. Also, when this situation arises in a Firefox load, the option should be given to the user, to continue (and disable) OR abort the loading of Firefox....
All Replies (2)
Firefox does not and can not disable an entire Anti-Virus application. The most that Firefox will do is to disable a Firefox add-on which isn't stated as compatible with Firefox.
See Trend Micro for an updated version of the incompatible Trend Micro add-on for Firefox.
Yes as you misunderstood the message as it was referring to the extension (see Tools->Add-ons ->Extensions) that Trend Micro installed in Firefox that was not compatible with Firefox 7, not Firefox disabling the whole Trend Micro antivirus software itself.