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Full screen jumps 2 lines when mouse moves to top

  • 2 replies
  • 7 have this problem
  • 28 views
  • Last reply by kn1ght

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The top lines of the screen have disappeared. Only when I move the mouse over the top do they reappear, but then I lose the bottom 2 lines.

The top lines of the screen have disappeared. Only when I move the mouse over the top do they reappear, but then I lose the bottom 2 lines.

Chosen solution

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).
If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.

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Chosen Solution

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).
If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.

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Great its back! many thanks