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Downloaded FF 7, but each time I load it page goes to FF updating version and cannot go onto any websites???

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  • 5 have this problem
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  • Last reply by Empire2011

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I have used FF for 3 years, just upgraded to FF7 - but when I access FF browser I get a screen that says I am on Firefox updating/releases page and NOTHING happens, I cannot load any website or search - basically it just freezes. I use a Macbook Thanks

I have used FF for 3 years, just upgraded to FF7 - but when I access FF browser I get a screen that says I am on Firefox updating/releases page and NOTHING happens, I cannot load any website or search - basically it just freezes. I use a Macbook Thanks

Chosen solution

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


See these articles for some suggestions:

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Chosen Solution

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


See these articles for some suggestions:

more options

thanks - seems to be working now!