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restore backup profile, profile wants a password

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by JayGarcia

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both thunderbird and firefox have mozbackups. renamed *.zip when i try to copy the files, it wants a password. have no clue why or what is the password. Is the data storeed on c drive or or on the progam drive i use

both thunderbird and firefox have mozbackups. renamed *.zip when i try to copy the files, it wants a password. have no clue why or what is the password. Is the data storeed on c drive or or on the progam drive i use

All Replies (2)

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version 1.4.1 works!!! mozbackup 1.5.1 is screwed up

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Sounds like you may inadvertently password protected the backup. Try emailing the author. I have been using MozBackup since the beginning and never ran across that issue.