Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I tried downloading Firefox, and when I tried to open the file, it said it was corrupted.

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

DreamerGirl
DreamerGirl
more options

I downloaded Firefox. When I opened the file though, it said it was corrupted.

I downloaded Firefox. When I opened the file though, it said it was corrupted.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"