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Firefox crashes on startup even in safe mode

  • 2 replies
  • 4 have this problem
  • 2 views
  • Last reply by AlisonA

AlisonA
AlisonA
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Have trieed all the suggested steps (updates, anti-spyware/malware etc) but still crashing when I try to start up.

Have trieed all the suggested steps (updates, anti-spyware/malware etc) but still crashing when I try to start up.

Chosen solution

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-fe0f6ffa-27c2-4641-838c-450dd2111113
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.3 of Roboform should solve this problem.
http://support.mozilla.com/en-US/kb/latest-firefox-issues

Read this answer in context 👍 1

All Replies (2)

knorretje
knorretje
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Chosen Solution

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-fe0f6ffa-27c2-4641-838c-450dd2111113
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.3 of Roboform should solve this problem.
http://support.mozilla.com/en-US/kb/latest-firefox-issues

AlisonA
AlisonA Question owner
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Thank you!! Seems to have solved it (fingers firmly crossed)