Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Norton safe signs have disappeared from all Netbank sites although they do arrear when using Internet Explorer. Norton suggests that problem lies with Mozilla. Can you pleasehelp.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Tim

more options

When I go to "Netbank" via Mozilla Firefox no Norton Websafe signs appear alongside the Netbank web sites although they did so only several days ago. The Websafe signs do appear when going to "Netbank" via Internet Explorer. I contacted Norton Symantec who suggested that problem appeared to rest with Mozilla. My wife and I are reluctant to connect to Netbank when the safe signs do not appear.

When I go to "Netbank" via Mozilla Firefox no Norton Websafe signs appear alongside the Netbank web sites although they did so only several days ago. The Websafe signs do appear when going to "Netbank" via Internet Explorer. I contacted Norton Symantec who suggested that problem appeared to rest with Mozilla. My wife and I are reluctant to connect to Netbank when the safe signs do not appear.

All Replies (1)

more options

Is the Norton extension enabled in Firefox?