Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by knorretje

more options

When I try to start Firefox, i get a message that it had crashed and is sending crash report. I uninstalled it and loaded a latest version. However, i am continuing to get the same message and it is not starting at all. I tried starting it while pressing the shift key, but am still getting the same message. Pl. help

When I try to start Firefox, i get a message that it had crashed and is sending crash report. I uninstalled it and loaded a latest version. However, i am continuing to get the same message and it is not starting at all. I tried starting it while pressing the shift key, but am still getting the same message. Pl. help

All Replies (2)

more options

do you have threatfire installed? do you run OS on Administrator or others user account?

more options

The crashreport is:
https://crash-stats.mozilla.com/report/index/bp-c71b0717-3051-416d-ab28-f48362111202
Firefox 8.0.1 Crash Report [@ PR_Read ]