Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not open AT ALL. I have no access and nothing on your website helps.

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by Tim

bethpick
bethpick
more options

When I left click on the firefox icon. or right click and select open. absolutrely nothjing happens. I am going to select everytime firefox opens--BUT it doesn't open--nothing happens EVERY time I try to open Firefox.

When I left click on the firefox icon. or right click and select open. absolutrely nothjing happens. I am going to select everytime firefox opens--BUT it doesn't open--nothing happens EVERY time I try to open Firefox.

All Replies (1)

Tim
Tim
more options

Can you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Can you get to the profile manager? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Does firefox.exe or plugin-container.exe appear in the task manager when you try and open Firefox?