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cannot open the top of my web pages in anything i open, banking facebook, web pages

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

jang50
jang50
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'when i open my web pages and want to search in facebook, or any web page it wont let me, i cant do any bank transfers or bpay or log out of a web page

'when i open my web pages and want to search in facebook, or any web page it wont let me, i cant do any bank transfers or bpay or log out of a web page

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).