Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cant get any sound with Firefox but I have sound with Internet Explorer

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by Matt_G

more options

i cant get any sound with Firefox. I have sound with Internet Explorer

i cant get any sound with Firefox. I have sound with Internet Explorer

Chosen solution

Hi bholmes,

Have you looked at the Knowledge Base article What to do if Firefox won't play any sounds? There is a lot of good troubleshooting tips in there. You might have just accidentally disabled sound for Firefox.

There is also a chance it is a plugin issue. If the first article doesn't help, take a look at Fix common audio and video issues.

Hopefully this helps!

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Hi bholmes,

Have you looked at the Knowledge Base article What to do if Firefox won't play any sounds? There is a lot of good troubleshooting tips in there. You might have just accidentally disabled sound for Firefox.

There is also a chance it is a plugin issue. If the first article doesn't help, take a look at Fix common audio and video issues.

Hopefully this helps!