Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Norton 360 toolbar doesn't work in firefox 9.0.1. How do I go back to an earlier version of Firefox?

more options

Norton 360 toolbar and identity safe doesn't work with Firefox 9.0.1. I want to use Norton's identity safe. How do I go back to an earlier version of Firefox that works with Norton identity safe?

Norton 360 toolbar and identity safe doesn't work with Firefox 9.0.1. I want to use Norton's identity safe. How do I go back to an earlier version of Firefox that works with Norton identity safe?

All Replies (1)

more options

Norton released the patch for Firefox 9 already, See:

this patch is only applicable for Norton 360 v 5.1.0.29, if your all is up to date and you cannot get identity safe work, ask norton support about this, they will know whats up