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this browser shows-not supported by web dynpro when open selfcare.ndc.bsnl.co.in

  • 4 replies
  • 9 have this problem
  • 18 views
  • Last reply by cor-el

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when i open http/selfcare.ndc.bsnl.co.in, it shows that your browser is not supported by web dynpro, while safari browser opens it. this portal is for checking account uses.

when i open http/selfcare.ndc.bsnl.co.in, it shows that your browser is not supported by web dynpro, while safari browser opens it. this portal is for checking account uses.

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Hi skkul- Using the latest version of Firefox 10, I was able to open your link without any issues or warnings. If you have not already done so, I would recommend upgrading here:

http://www.mozilla.org/en-US/firefox/new/

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I have downloaded firefox 10 version but my problem is not solved.After browsing selfcare.ndc.bsnl.co.in, a page welcome to customer care portal opens. After login this page with user ID and password another page of sap netweaver portal opens.On this page a message appears,"Your browser/programme is not supported by Web Dynpro".While Safari Browser opens account usage,My services etc. onthis page.

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This error means that the website is not compatible with your current version of Firefox. It is up to Web Dynpro's support people to make the site compatible- there isn't anything Firefox can do to make that happen. I recommend filing a support claim with their website to ask them to do that [I'd give you a link but it looks like you can only do it after having logged in to the portal].

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