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Firefox will open but then is totally unresponsive, I even have to force quit.

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  • Last reply by Tim

JimHansen
JimHansen
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On 2/11/12 I had been using Firefox in a couple of websites for a couple hours. I had been printing various pages. I tried to print another page and Firefox started hanging and became totally unresponsive. It opens, I get the start page and then nothing will happen after that. I have moved Firefox to trash and downloaded version 10.01 for Mac again but it is doing the same thing.

On 2/11/12 I had been using Firefox in a couple of websites for a couple hours. I had been printing various pages. I tried to print another page and Firefox started hanging and became totally unresponsive. It opens, I get the start page and then nothing will happen after that. I have moved Firefox to trash and downloaded version 10.01 for Mac again but it is doing the same thing.

All Replies (1)

Tim
Tim
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Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile