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firefox will not open web pages correctly

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  • Last reply by Vivek

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When using firefox i am unable to to open web pages correctly, I use talktalk.co.uk as my home page, it has always worked before, now all i get is a string of words this also applies to many other web pages. Yet on Internet explorer the page opens correctly. Using Firefox 11

When using firefox i am unable to to open web pages correctly, I use talktalk.co.uk as my home page, it has always worked before, now all i get is a string of words this also applies to many other web pages. Yet on Internet explorer the page opens correctly. Using Firefox 11

Chosen solution

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

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Chosen Solution

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

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Thanks this solved my problem Firefox up and running.

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You are welcome :)