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How do I stop a continously repeating: error: [AGENT] socket error: [object Event]; readyState=0. Perhaps Helper is not running on ws://127.0.0.1:59483/2 or is

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  • 6 have this problem
  • 4 views
  • Last reply by cor-el

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This message runs constantly, the hard drive starts and stops, and the only way I can make it stop is to put Firefox in the trash.

This message runs constantly, the hard drive starts and stops, and the only way I can make it stop is to put Firefox in the trash.

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Sorry you're having this problem. I'd recommend uninstalling Firefox and then re-installing it. Here's the article for uninstalling Firefox.

Uninstall Firefox from your computer

Here are the links to install Firefox 3.6 or 11.

Firefox 3.6 http://www.mozilla.org/en-US/firefox/all-older.html

Firefox 11 http://www.mozilla.org/en-US/firefox/all.html

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Thanks for the reply. I had already tried that. I uninstalled Firefox by dragging the ap to the trash and then downloaded a new version and dragged it to Applications. Once I start Firefox, it seems to operate satisfactorily, but the error messages come up on console many times a second.

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You downloaded Firefox for Mac right? If you've downloaded it for Windows or Linux, then that's probably why.

Modified by Bratin

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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: