Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is my Firefox background pink after updating and the palettes in the options contain ONLY shades of pink?

  • 9 replies
  • 1 has this problem
  • 1 view
  • Last reply by zognarlio

more options

After the update to 12.0, my browser has changed to pink. Attempting to change the colors back (after reading the forum posts) I discovered that the palettes were entirely pink.

I did start Firefox in safe mode and the pink went away, suggesting that one of my add-ons was to blame, but after disabling all of them one at a time (except for the default theme ...the only one I have) the pink remained.

After the update to 12.0, my browser has changed to pink. Attempting to change the colors back (after reading the forum posts) I discovered that the palettes were entirely pink. I did start Firefox in safe mode and the pink went away, suggesting that one of my add-ons was to blame, but after disabling all of them one at a time (except for the default theme ...the only one I have) the pink remained.

Chosen solution

Did you try to disable hardware acceleration?

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
Read this answer in context 👍 0

All Replies (9)

more options

Try to start it in safe mode,and change to default theme.

more options

Did you install a persona?

You can uninstall your current Persona and revert to the Default theme (Tools > Add-ons > Appearance/Themes).

more options

Avenged, default is my only theme. I did try another, just to see if it helped, but that made the pink worse.

cor-el, I do not have a persona installed.

more options

Do you see the pink in the user interface (toolbar) area or in the web page (browser) area?

You can check the default colors if it happens on web pages.

  • Tools > Options > Content : Fonts & Colors > Colors
  • [X] "Allow pages to choose their own colors, instead of my selections above"
more options

cor-el -yes, pink is in the interface area. The selection to allow pages to choose their own colors is selected. I am wondering if an uninstall/reinstall might clear this up.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

In my initial post, I explained that I already had started in safe mode and the pink was gone. But disabling my add-ons one at a time did not fix my problem. And, once again ...the default is my ONLY theme.

more options

Chosen Solution

Did you try to disable hardware acceleration?

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Modified by cor-el

more options

That did it! Thanks so much for the replies.