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need tech support

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by philipp

ddestler
ddestler
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I downloaded the new version and now I can't use Firefox at all. I am currently using Safari. Navigating your site to try to find an answer took me an hour to get to this point. Not acceptable.

I am on a Mac G5, System 10.5.8... there should be a way to download an older version, if this happens. Buying a new computer is NOT an option.

I need to get this fixed immediately. All my job search websites are on Foxfire!

I downloaded the new version and now I can't use Firefox at all. I am currently using Safari. Navigating your site to try to find an answer took me an hour to get to this point. Not acceptable. I am on a Mac G5, System 10.5.8... there should be a way to download an older version, if this happens. Buying a new computer is NOT an option. I need to get this fixed immediately. All my job search websites are on Foxfire!

All Replies (1)

philipp
philipp
  • Moderator
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hello, unfortunately the new versions of firefox won't run on macs that are based on the powerpc architecture any longer. in case you want tu use an up-to-date browser based on firefox you'd have to switch to the program the tenfourfox project is providing. for more information please see Firefox no longer works with Mac OS X 10.4 or PowerPC processors.