Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync Incomplete

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

more options

Yesterday I managed my bookmarks at home. Today when I come into work, some of the bookmark toolbar folders are incomplete and are missing favicons.

Yesterday I managed my bookmarks at home. Today when I come into work, some of the bookmark toolbar folders are incomplete and are missing favicons.

All Replies (3)

more options

Hi,

Please see this for possible causes and resolutions.

more options

I had looked at those answers, but the wording in the dialogs does not make me confident.

The recommended merge options says "Firefox Sync will now merge all this computer's browser data into your Sync account" - this is quite clearly the wrong direction. However the explicit sync to this computer will clobber the history here, so none of the options seem safe.

It was also worth making it known that this bug happened.

Now a pet peeve - why would anyone put text on a screen, say in a dialog, that cannot be copied to the clipboard.

more options