Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

flash 11

  • 3 replies
  • 20 have this problem
  • 10 views
  • Last reply by cor-el

dewayne24
dewayne24
more options

I had an automatic update a couple of days ago from Adobe Flash to version 11. Since then videos do not play, it is a white screen with nothing on it where the video is suppose to play in the browser. Is anyone else having this problem? How do I correct it?

I had an automatic update a couple of days ago from Adobe Flash to version 11. Since then videos do not play, it is a white screen with nothing on it where the video is suppose to play in the browser. Is anyone else having this problem? How do I correct it?

All Replies (3)

Matt_G
Matt_G
more options

Hi dewayne24,

We are aware of the issue and working with Adobe to find a fix. Here are a few workarounds you might want to try:

  • Disable realplayer or any other record type addon/including extensions plugins
  • Then try disabling protected mode if that doesn't work: http://forums.adobe.com/thread/1018071?tstart=0
  • If it's still really crashy, make sure IPC is on by going to about:config and looking for dom.ipc.plugins.enabled. It should be set to true for your system architecture.
dewayne24
dewayne24 Question owner
more options

when you say disable realplayer, are you referring in the browser?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is about the RealPlayer Browser Record Plugin extension (Tools > Add-ons > Extensions).

Modified by cor-el