Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't change volume in youtube

  • 21 replies
  • 170 have this problem
  • 169 views
  • Last reply by anon_0

more options

Hi everyone,

I have FF for some time now and until recently i have had no issues with it.

My problem goes like this.


When watching a youtube video you press the play button. But when i do that i cant change the volume anymore using the buttons on my keyboard.

But whenever the video is playing and i minimize the window i can change the volume again.

I dont have this problem in IE, so the keyboard is not to blame.

I also cant press F5 when playing a video in youtube. In order to be able to do that i have to minimize and then maximize again and then i can just refresh as long as i dont click the video.

For some reason whenever the video gets clicked i lose some functionality of my keyboard. Until i minimize the window and then reopen it again :S


All my addons like flash, quicktime, java,...... are all up to date.


Hope you guys can help

Hi everyone, I have FF for some time now and until recently i have had no issues with it. My problem goes like this. When watching a youtube video you press the play button. But when i do that i cant change the volume anymore using the buttons on my keyboard. But whenever the video is playing and i minimize the window i can change the volume again. I dont have this problem in IE, so the keyboard is not to blame. I also cant press F5 when playing a video in youtube. In order to be able to do that i have to minimize and then maximize again and then i can just refresh as long as i dont click the video. For some reason whenever the video gets clicked i lose some functionality of my keyboard. Until i minimize the window and then reopen it again :S All my addons like flash, quicktime, java,...... are all up to date. Hope you guys can help

Modified by caparzo2142

Chosen solution

I have a similar problem, I'm on a laptop so I use the buttons designated for volume control instead. After the 11.3 update clicking on anything that uses flash, like youtube videos causes the volume control to stop working. Yet manually adjusting it from the taskbar fixes it until you click on something using the flash plugin. The plugin crashed on me once while I used a different site. Also I have not tried to test this again using Firefox 13.0.1. (I tried it in 13.0). For the time being I uninstalled 11.3 and went back to 11.2, works fine.

I think it's useful to note that you have to uninstall 11.3 first, (I just used Adobe's uninstall utility, not sure if uninstalling from Windows Programs and Features would get rid of all data.) to be able to reinstall 11.2. I found the older version on FileHippo.

http://filehippo.com/download_flashplayer_firefox_64/12262/ (It's the 64-bit version, the 32-bit version is available on their site as well.

Read this answer in context 👍 11

All Replies (1)

more options

Had a very embarrassing problem with this stupid bug!!! Felt in the mood to watch something "adult" but forgot to turn down the volume and very loud "sounds" started coming out of the laptop speakers. I tried to turn the volume down on my computer using the slider and it didn't do anything, pressed the mute button on my keyboard and nothing, pressed F5 to refresh the page and nothing, pressed backspace to go to the previous page and nothing. While my mind was confused from the embarrassing situation I was in, I didn't think of muting the flash video. I eventually put the computer to sleep (thinking it would stop it immediately yet it didn't). Last resort was to pull out the power cord.

Fix this stupid bug Mozilla or I'm permanently moving to another browser! I'm forever shamed.

  1. 1
  2. 2