I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one
I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one game on FaceBook called Farm Town at all, and I keep getting an AVG popup about cookies that I cannot get rid of. These issues are causing me to use Chrome very often even though I like Fox better. I've searched and searched how to get help and cannot find anything. How does one get personal technical help?? These issues do not happen in Chrome at all. Thanks.
Chosen solution
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
All Replies (3)
Chosen Solution
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
My problem is on Hulu or Netflix, i am now getting ads on the top of the player that say *ads not from this site*. This problem does not occur on Chrome, and while i really prefer FF, i have started using Chrome much more often. The screen is so small with these ads, i cant move around the site to adjust the screen.
THANK YOU!!! I ran spybot and it does seem to have stopped the ads and for some odd reason helped Farm Town work better.