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where i click some thing on facebook a window pops up before i could right click the link in the window but now its got a dot line box around it and i cant help

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  • Last reply by cor-el

feldron
feldron
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when i click some thing on facebook a window pops up before i could right click the link in the window but now its got a dot line box around it and i cant help

when i click some thing on facebook a window pops up before i could right click the link in the window but now its got a dot line box around it and i cant help

All Replies (2)

dumdidadida
dumdidadida
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Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

(To revert to the previous profile, close the new profile, start Firefox and choose the *.default profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers)).

Managing profiles

Profiles Howto

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).