I believe Firefox is infected by a trojan virus, I run a complete virus scan but it does not pick up anything

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2 have this problem
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Last reply by leehuiling

12 years ago

14.9.12, 22:28

I believe the virus is associated with firefox, I run a complete scan using McAfee, anti virus, but it shows up nothing. Firefox constantly shows no responding signs, then it will be normal again. Or I have to go into task manager and end firefox.

There is a fake transaction from my bank account, is there anyway I an remove the trojan?

I believe the virus is associated with firefox, I run a complete scan using McAfee, anti virus, but it shows up nothing. Firefox constantly shows no responding signs, then it will be normal again. Or I have to go into task manager and end firefox. There is a fake transaction from my bank account, is there anyway I an remove the trojan?

Chosen solution

Hi leehuiling

try with a few malware/virus scan programs. You need to use all programs because each detects different malware. Make sure to update each program to get the latest version before doing a scan.

http://housecall.trendmicro.com/ - Trendmicro online

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware

http://www.superantispyware.com/ - SuperAntispyware

http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

http://www.microsoft.com/windows/antivirus-partners/windows-7.aspx

check also for a rootkit infection with TDSSKiller.

http://support.kaspersky.com/viruses/solutions?qid=208280684

thank you

👍 0

Answer 1 · 2012-09-14 22:28:33

ideato

14.9.12, 22:40

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