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Chat is not available for Gmail for Firefox 14.0.1. Other browsers and lower version of Firefox works.

Anirban Moitra
Anirban Moitra
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I have installed the Firefox 14.0.1 version. Since then the Chat for Gmail is not popping up. I checked with other internet browsers and the chat works perfectly on Gmail.

Is there any special plug in needed for this version? Is this a bug in the new Firefox version? What is needed to get the chat on Gmail enabled for this version.

Regards, Anirban Moitra

I have installed the Firefox 14.0.1 version. Since then the Chat for Gmail is not popping up. I checked with other internet browsers and the chat works perfectly on Gmail. Is there any special plug in needed for this version? Is this a bug in the new Firefox version? What is needed to get the chat on Gmail enabled for this version. Regards, Anirban Moitra

Chosen solution

Thanks guys, After removing the cookies and cached web content, I logged out and re login to gmail. This made the chat appear on Gmail now.

Regards, Anirban

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All Replies (3)

user633449
user633449
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First, update to Firefox 15.0.1. Update Firefox to the latest release.

After that, try to read Websites look wrong or appear differently than they should

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Anirban Moitra
Anirban Moitra Question owner
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Chosen Solution

Thanks guys, After removing the cookies and cached web content, I logged out and re login to gmail. This made the chat appear on Gmail now.

Regards, Anirban